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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashlee Prather

July 13, 2026

5  out of  5
rating by Ashlee Prather
"They were so nice and kind. Worked around my schedule for the calls and made the whole process super easy!"
We responded:
"Thank you so much for your kind words, Ashlee! We’re really glad we could work around your schedule and make the process easy for you. We truly appreciate your support—please don’t hesitate to reach out if you need anything in the future!

"
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Tyler P.

June 29, 2026

5  out of  5
rating by Tyler P.
"Luke helped me finish my quote and was very helpful. Thanks!"
We responded:
"Thank you for the great review, Tyler! We’re so glad Luke was able to help you finish your quote and that you found the process easy. We’ll be sure to pass along your kind words—thanks again!

"
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Angela Wallace

June 29, 2026

5  out of  5
rating by Angela Wallace
"Excellent customer service"
We responded:
"Thank you so much for your review, Angela! We’re thrilled to hear you received excellent customer service. Our team works hard to provide a great experience, and your feedback means a lot. If you ever need anything else, we’re here to help—thanks again!

"
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david wallace

June 25, 2026

5  out of  5
rating by david wallace
"The professionals at Greg Ellis State Farm, namely Luke Ledebur saved me and my family just under $800/mo. I’m blown away with how easy Luke made the whole experience! I’m so grateful to partner with Greg Ellis’ team going forward - thank you and God Bless!"
We responded:
"Thank you so much for your kind review! I’m truly grateful that Luke Ledebur and our team at Greg Ellis State Farm were able to help you and your family. Our goal is to make the process simple, clear, and stress-free, so it means a lot that you felt taken care of. Thank you for partnering with our team moving forward."
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Travis Herring

June 6, 2026

5  out of  5
rating by Travis Herring
"Thanks Luke for coming thru for me"
We responded:
"My pleasure, Luke here! Thanks again.

"
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Douglas Fels

June 5, 2026

5  out of  5
rating by Douglas Fels
"Did a amazing job really help me with all of my needs"
We responded:
"Thank you for the great feedback—I'm glad we could make the process easier for you.
"
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Sa WM

June 2, 2026

5  out of  5
rating by Sa WM
"Luke has been outstanding to work with. He made the entire process of switching to State Farm simple, clear, and stress‑free. He explained every detail, answered all my questions quickly, and handled the setup with professionalism. I really appreciate how easy he made everything. Highly recommend him."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear Luke made your switch to State Farm feel simple, clear, and stress-free. It means a lot that he took the time to explain everything thoroughly, answer your questions quickly, and handle the setup with professionalism."
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Payne Maga

May 26, 2026

5  out of  5
rating by Payne Maga
"Very easy process, and got our car insured in under 10 min! Thank you guys!!"
We responded:
"Thank you for your 5-star review Payne! My State Farm team and I are happy to be your good neighbor!
"
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Jacob McKitrick

May 21, 2026

5  out of  5
rating by Jacob McKitrick
"Luke was great! Great pricing provided. Will refer to many friends/family"
We responded:
"Thank you for your 5-star review Jacob! My State Farm team and I are happy to be your good neighbor!
"
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Philip ozoani

May 16, 2026

5  out of  5
rating by Philip ozoani
"Luke was very helpful and made the process very easy. He knowledgeable of the of insurance policies and found the best rate for me.

made the process to get my insurance quick and easy. Great customer service. Highly knowledgeable of insurance policies. Great rates. I will definitely recommend to my friends and family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Luke was able to make the insurance process quick and easy for you while finding the best rates. Your recommendation means a lot to us, and we look forward to helping your friends and family as well. If you ever need anything else, please don't hesitate to reach out!"
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Gailette Brown

May 5, 2026

5  out of  5
rating by Gailette Brown
"Jeff made the process to get my insurance quick and easy. Great customer service. Highly knowledgeable of insurance policies. Great rates. I will definitely recommend to my friends and family."
We responded:
"Thank you so much for your kind words, Gailette! We're thrilled to hear that Jeff made the insurance process quick and easy for you. Providing excellent customer service and expert knowledge is our top priority, and we're glad it showed. We truly appreciate your recommendation to your friends and family! If you ever need anything else, don't hesitate to reach out."
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Kristen Casteel

April 29, 2026

5  out of  5
rating by Kristen Casteel
"Justin and Luke were very helpful and pleasant to work with! They made the switch from Progressive seamless and efficient."
We responded:
"Thank you so much for your kind words, Kristen! We're thrilled to hear that Justin and Luke provided you with helpful and pleasant service. We appreciate your feedback and look forward to assisting you again in the future!

"
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Carl Wiese

April 24, 2026

5  out of  5
rating by Carl Wiese
"Very nice and insightful representatives!"
We responded:
"We’re thankful for your feedback Carl! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!
"
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DoxieMomx2

April 23, 2026

5  out of  5
rating by DoxieMomx2
"April 2026 I decided to compare prices on car insurance and let me tell you State Farm won my business. Luke @ Greg Ellis State Farm was super friendly, super fast & extremely detailed with his quote. When it was all said & done with I am paying less a month for a better policy with a lower deductible and added on Renters Insurance & Life Insurance policies. With State Farm I am now saving $40 a month compared to what I was paying at Pr*gressive. So happy with this, thanks Luke."
We responded:
"Thank you so much for your kind words, Doxie! We're glad our team member could make the process smooth and hassle-free for you. If you ever need assistance again, we're here to help!
"
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Clear Path Pressure Washers

April 21, 2026

5  out of  5
rating by Clear Path Pressure Washers
"Hands down the easiest ground of people i have ever dealt with.

Chasity is an absolute beast with all the answers and even more help"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team easy to work with. Chasity will be especially happy to know her help made such a positive impact. We’re always here to provide the answers and support you need!"
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Marshall Suter

April 21, 2026

5  out of  5
rating by Marshall Suter
"Great service. Appreciate Jeff for the service he provided me and clarity he gave me on the terms. They’re actually saving me a bunch of money from my previous insurance plus I get health and life insurance and auto for 100$ less than previous insurance plan."
We responded:
"Thank you for your wonderful feedback, Marshall! We're glad to hear that Jeff was able to provide clear explanations and excellent service. It's great to know you're saving money. We appreciate your trust and look forward to continuing to support your insurance needs!"
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alexis meister

April 20, 2026

5  out of  5
rating by alexis meister
"so so helpful with what i needed, explained everything to me and gave me the best quote. as a 20 year old he did not try to overprice me or charge me for unnecessary things! totally recommend!!"
We responded:
"Thank you for your 5-star review Alexis! My State Farm team and I are happy to be your good neighbor!
"
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Dale

April 17, 2026

5  out of  5
rating by Dale
"The customer service is exemplary and very friendly. I have even recommended them to my friends.
My father and I had another service for over fifty years and were just a number.
Statefarm has really helped with any question or problem like I'm family."
We responded:
"Thank you for the review and opportunity to serve you and your family. We appreciate you!"
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melinda hall

April 17, 2026

5  out of  5
rating by melinda hall
"I haven't had insurance in awhile and was nervous about how easy the process would go and I was blown away with the customer service that Luke provided. He was kind and patient and helpful with getting me started and on my way. Thanks so much again so much."
We responded:
"Thank you so much for your kind words, Melinda! We're glad our team member could make the process smooth and hassle-free for you. If you ever need assistance again, we're here to help!
"
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Valerie Montgomery

April 15, 2026

1  out of  5
rating by Valerie Montgomery
"I recently started a policy with this branch, Greg Ellis. I started this policy under my name and added two drivers, my son and his wife.
Something came up and I needed to remove my son’s wife from the policy. Upon speaking to the females, Chasity and M, they told me I could not remove someone from my policy without them being present. She even told me, in a very snide voice, “It’s the law”!

Instead of them explaining how my policy was set up, which was not what I asked for, she didn’t want to help me at all. She became unfriendly and she acted as if I was a criminal trying to break a law!

The drivers was listed as policy holders I found out upon calling another branch. I tried calling their corporate to report this fraud. No phone number listed. See, every day the person was on the policy you will be charged for each day. They tried to make it very difficult. One customer service person said it could take 7-10 days to get me switched to another branch before they can assist me with my policy. Greg Ellis branch had all the control even though they set my account up with the drivers as policy holders and not drivers.
They don’t want to accommodate the customer and give them knowledge of their account and how they can make the situation right. They found to tell me about the law as if I was the one trying to commit the fraud. I am the account holder and I should be allowed to make changes to my policy.

I was told by Greg Ellis firm that uninsured motorists was not necessary if you have full coverage but upon removing a driver with another branch, they tell me that it is necessary and it will cover you for missed work.
I am so lost about coverage at this point! You pay for a service and if you use that service, then you are penalized for doing so! So is purchasing this uninsured motorist, when I already pay enough insurance, full coverage, worth it? I don’t think so in the long run. More research is needed.
I had to switch branches in order to get my account fixed. This is how they do business. It also costs more when switching to a new provider. Who loses in the end? The customer!!! These insurance agencies target your accounts and make your rates go up when you switch as well.

Rude woman! You need to learn how to speak to people with respect and not disrespect!
Try and help resolve issues instead of becoming argumentative and escalating conflict and misunderstanding.
How you work for this company in a customer service related position is mind blowing."
We responded:
"Valerie, Thank you very much for bringing this matter to my attention. I'm extremely sorry about your experience with us and that you had to switch branches to get your account fixed. Respectfully, Greg. "
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Sally Evans

April 9, 2026

5  out of  5
rating by Sally Evans
"Everthing went smoothly, they were very nice and easy to work with. Recommend them highly to anyone looking for insurance ."
We responded:
"Hi Sally, thank you so much for your kind words! We’re delighted to hear that everything went smoothly and that you found our team nice and easy to work with. We truly appreciate your recommendation and are here to help anytime you need assistance with your insurance."
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Dusty Scrubb

March 26, 2026

5  out of  5
rating by Dusty Scrubb
"Luke was awesome! He assisted with switching to state farm and was able to cut my auto rate in half! He was friendly and helpful. 10/10 recommend"
We responded:
"Thank you so much for your kind words, Dusty! We're glad our team member could make the process smooth and hassle-free for you. If you ever need assistance again, we're here to help!
"
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Danielle Dawson

March 25, 2026

5  out of  5
rating by Danielle Dawson
"Better experience than doing everything online."
We responded:
"Thank you for taking the time to share your thoughts Danielle! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!
"
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Scott Mitchell

March 24, 2026

5  out of  5
rating by Scott Mitchell
"My first time starting my own policy. Em was very patient kind and took time to explain things to me so id understand. Super amazing service and cant stress enough how great they are here!!"
We responded:
"We’re thankful for your feedback Scott! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!
"
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Maddy Su

March 20, 2026

5  out of  5
rating by Maddy Su
"Isabella at State Farm provided outstanding service and was incredibly helpful throughout the entire process. She was knowledgeable, responsive, and made everything easy to understand. I truly appreciate her support and highly recommend anyone working with her!"
We responded:
"Thank you so much for your kind words and positive feedback, Maddy! We're thrilled to hear that Isabella provided you with outstanding service and made the process easy to understand. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. If you ever need anything else, please don’t hesitate to reach out!"